7 answers on ordering, lead time, selection, certification and after-sales.
Yes. All hydraulic spare parts and rotary group assemblies are manufactured to exact original specifications and tolerances, allowing direct drop-in replacement without any equipment modification.
If you cannot find your required pump or spare part model on our website, please contact our sales team directly to request our full product catalog and discuss custom or unlisted items.
Simply send us your machinery model, pump nameplate photo, or part photos with dimensions. Our technical team will verify all critical dimensions and specifications to confirm the exact item before your order is processed.
Lightweight components are packed in heavy-duty protective cartons, while larger assemblies are securely packed in export-standard wooden cases to ensure safe transit.
Yes. Custom packaging can be provided based on meeting a certain order quantity threshold. If the quantity threshold is not met, we also offer a variety of standard packaging options for you to choose from.
You can verify our manufacturing capabilities in either of the following ways: Join a live video tour of our factory workshop. Visit our manufacturing facility in person.
We currently accept T/T (Telegraphic Transfer) and Visa for all orders.
An application engineer replies within one working day — the same people who wrote this page.
These answers apply to every product line. Model-specific questions are answered on the model page, so the two never contradict each other.
